Risk Management Training for effective Quality Project Management

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Risk Management Training for effective Quality Project Management

Risk Management for effective project delivery

Risk Management and Quality Management training for Professionals

Risk Management Training and Quality Management training for Professionals In today’s volatile and competitive work environment, it has become imperative for all. In today’s volatile and competitive work environment, it has become imperative for companies to prioritise the development of a “risk and quality culture”. Across industries, there is a growing focus on the effective management of risks in order to create more robust and secure business ventures and economies. As a result, risk and quality management is a flourishing field that is rapidly developing into a business discipline in its own right.

 

This highly practical short course provides you with a comprehensive overview of the burgeoning field of risk and quality management. Gain the theoretical and practical knowledge needed to identify, assess, prioritise and manage the potential risks that face a project or business quality.

 

Learn to apply this knowledge practically by creating your own risk and quality register, which can be presented to a board of directors or upper management, or used within your own business, as a strategically beneficial document.

 

 

Course Objectives

  • The objectives of this Risk and Quality Management training are:
  • To appreciate the need for the management and review of risk and quality
  • To provide a framework & process for the management of risk and quality
  • To understand a variety of techniques to identify, assess, manage & monitor risks
  • To enable the delegates to have experience in using some of these techniques
  • To understand the importance of planning and implementing identified management actions
  • To understand the overall management of risk and quality process

Course Content details

Day 1

  1. Introduction to Risk Management
  • What Risk is all about
  • Pre Course Assessment
  • Scope Risks
  • Schedule Risks
  • Resource Risks
  • Planning Management
  • Process Analysis
  • Five Whys to asses risk in any situation
  • Risk Breakdown Structure (RBS)
  • Risk Register
  • Perform Strategic Risk Analysis
  • Perform Tactical/Departmental Risk Analysis
  • Perform Operational Risk Analysis
  • Probability and Impact Assessment
  • Probability and Impact Chart
  • Performing Risk Cost Analysis
  1. Risk Identification, Risk Assessment and Control
  • Concepts of risk assessment (RA) in environmental and Business Scene
    Principles of risk prevention: risk reduction and control

Practical risk assessment tools in the company
Practical exercises with tools such as checklists and formulas e.g. for Risk identification, Enterprise risk management, physical exposures.

 

Day 2

Quantitative Risk Analysis

  • Expected Monetary Value
  • In decision analysis
  • Sensitivity Analysis
  • Uses in budgeting
  • Uses in scheduling

 

 Risk response strategies

  • Strategies negative risks
    • Avoidance
    • Transference
    • Mitigation
    • Acceptance
  • Strategies for positive risks
    • Exploitation
    • Sharing
    • Enhancing
    • Acceptance
  • Secondary risks
  • Residual risks
The Foundations of Total Quality Management
·         Components of quality
·         The total quality management approach
·         Innovation, design and improvement
·         Product quality characteristics and service quality characteristics
·         Quality parameters and specific dimensions of quality
Key Aspects of the Quality System
·         Planning for quality
–          Flowcharting
–          Detailed flow process charts and flow diagrams
–          Planning for just-in-time (JIT) management
·         System design and contents
·         System documentation, implementation and assessment
TQM Tools and the Improvement Cycle
·         Measurement of quality
·         Costs of quality
·         Tools and techniques for quality improvement
·         Statistical process control
·         Quality improvement techniques in service industries
·         Specific techniques for design, reliability, maintenance and process improvement

Day 3

Conformance and Non-conformance to Quality Standards

  • Quality of design
  • Quality of conformance to design
  • Control of non-conforming products

. identifying and classifying non-conformance

. documenting non-conforming products

. reinspection of repaired and reworked products

  • Corrective and preventive action

The Quality Organization within an Organization

  • People and the organisational structure
  • Responsibilities and performance management
  • The relationship between the quality organisation and top management
  • Culture change through teamwork for quality improvement
  • Implementing teamwork for quality improvement: the DRIVE model

Control of Quality Records

  • Compilation and indexing of quality records
  • Storage and maintenance of quality records
  • Procedures related to quality records
  • Authentication of quality records

Internal Quality Audits

  • Scope of requirements and audit procedures
  • The audit programme and planning of quality audits
  • Verifying compliance with planned arrangements
  • Determining the effectiveness of the system
  • Reporting the results of quality audits
  • Follow-up audits