Administrative Functions and Office Management

It has now been established without any doubt whatsoever that lean Administrative chains and efficient Office systems lead directly to increased bottom line profits. Leading edge companies which successfully gain competitive advantage and which are able to implement immediate cost savings, are those which possess knowledgeable and skilful Administrative and Office Management professionals

Upon completion of this course, participants will be able to

  • Provide a working definition of value
  • Compare the various perspectives of value and understand that Administrative management enables companies to manage the trade-off between these perspectives
  • Identify the three ways to measure value: operational, customer, and financial
  • Explain the causes of non-value-added activities
  • Understand that Administrative chains increase net value by increasing value-added activities as well as minimizing non-value-added office activities
  • Identify how Administrative Management creates net value according to the three ways of measuring value.

BUILD A COMPETITIVE INFRASTRUCTURE
Upon completion of this course, participants will be able to

  • Identify the right supply chain for a given business strategy
  • Define the three kinds of Administrative chains found in every business
  • Compare alternative Administrative structures
  • Describe how Internet technologies enable Administration
  • Identify commonly encountered issues that erode trust.

Administrative Functions and Office Management Course Outline

DAY 1

  • Major functions of the Standard Office
  • Administrative Structure
  • What Office Management is?
  • Office Management Integration System (LMIS)
  • Top 10 mistakes in Administrative and Office Management
  • Office Stakeholders Management for effective results
  • Elements of Office stakeholders Management
  • Stakeholders Analysis
  • Stakeholders Planning
  • Stakeholders Priotization techniques
  • Administration Business process Management (ABPM)
  • Administrative Management Planning
  • Strategic Alignment for the Administrative Manager
  • Administrative Management detailing technique
  • The Work Structure of Office and Administration Management
  • Operations Planning work conversion method
  • Implementation technique
  • Earned Value Management
  • Strategic Project Management for Administrative professionals
  • Procurement Management
  • Effective Time Management
  • Vendor Rating System
  • Transportation Management
  • Innovation and Quality Assessment
  • Communication
  • Human Environmental Factors
  • Energy Management
  • Total Equipment and Plant Efficiency (TEPE)

 

 

 

 

 

 

DAY 2

  • Budget Forecasting and planning
  • Budget development structuring
  • Master Budgeting for the office
  • Financial Performance management
  • Administrative Risk Management
  • Administrative Operations Risk Auditing
  • Operations Risk Priotization and Categorization
  • Performance Management
  • Capacity Development using VIRN techniques
  • Capacity Requirement techniques and tools
  • Components of Operations Strategic Capabilities
  • Long-term Survival and competitive advantage
  • Creating a valuable and strategic business operation
  • Considerations
  • Acronyms and meaning
  • Increasing bases of sustainable competitive advantage
  • VIRN Vs TWOS Matrix
  • Meeting the MEAT(Most Economically Advantageous Tools) for operations condition Assessment for meeting Customer demand
  • Customer Market BM Vs SWOT Analysis for operations control

 

 

DAY 3

  • Occupational Health, Safety, Security and Environment Management training
  • Strategic Procurement and Purchasing Management
  • Energy Management of the workplace
  • The increasing cost of Energy
  • What is Energy Management
  • Goals of an effective Energy Management Program.
  • Implementing the major strategies of Energy Management
  • Energy Audit for Office Managers
  • Increasing your company’s profit by 25% using Energy Management
  • JIT Management
  • Operations and Maintenance
  • Facility Management
  • Life Cycle Costing Management
  • Attention Grabbing Presentation Skills
  • Information Technology
  • Work Measurement techniques

 

 

 

DURATION
·      3 (three) days
METHODOLOGY
·      Lectures

·      Discussions

·      Individual and group exercises

·      Case studies

·      Activities

 

Download our 2018 Training and Development calendar here